In partnership with
This newsletter is created for students who want to improve their Chess and for parents who want structured, meaningful chess learning for their children.
Every edition includes:
A clear topic explanation
Practice puzzles
A daily challenge puzzle
Our focus is on building thinking skills, confidence, and consistency at the board.
Thank you for subscribing—we’re happy you’re here.
— Kar & Kish
1️⃣ Outpost 1
Explanation:
Outpost is a square not occupied by a pawn, protected by your own pawn and no enemy pawns can ever attack it.
Example Puzzle:
White to Play
Here, in the above puzzle, the D5 square is an outpost square for the white knight. If it reaches there, No black piece can attack the white knight. However, currently the knight on d1 is not able to reach d5 via e3 or c3 as c3 square is controlled by the b4 pawn and e3 square is controlled by the g5 bishop.
So, white can play pawn to h4 to make the black bishop go back and then play Ne3 followed by Nd5
H4 Bf6 Ne3 followed by Nd5 getting the outpost
2️⃣ Practice Puzzles
Instructions:
Try to solve the puzzles without moving the pieces.
Write down your solutions before checking the solution at the bottom
Puzzle Set:
Puzzle 1: Black to move and create an outpost square for your knight and reach
Black to Play
Puzzle 2: Black to move; Defend your E5 pawn and create an outpost square
Black to Play
Puzzle 3: White to move; Create an outpost square for your knight and reach
White to Play
Puzzle 4: Black to move; Create an outpost square for your knight and reach
Black to Play
3️⃣ Solutions
1. Nh5 G4 Nf4 —> Nf4 is an outpost square now
2. Bc5 Kh1 Bd4 —> Bd4 is an outpost square now
3. Nh4 G5 Nf5 —> Nf5 is an outpost square now
4. Nd4 Rd2 E5 —> Nd4 is an outpost square now
88% resolved. 22% stayed loyal. What went wrong?
That's the AI paradox hiding in your CX stack. Tickets close. Customers leave. And most teams don't see it coming because they're measuring the wrong things.
Efficiency metrics look great on paper. Handle time down. Containment rate up. But customer loyalty? That's a different story — and it's one your current dashboards probably aren't telling you.
Gladly's 2026 Customer Expectations Report surveyed thousands of real consumers to find out exactly where AI-powered service breaks trust, and what separates the platforms that drive retention from the ones that quietly erode it.
If you're architecting the CX stack, this is the data you need to build it right. Not just fast. Not just cheap. Built to last.
👋 About US
Who’s Writing This?
Hi, Karthik and Kishore here —
Chess players with 20+ years of playing experience
FIDE Peak Rating: 2086 - Karthik, 1815 - Kishore
Focused on building strong fundamentals and thinking habits